Banking is a service. A bank provides banking service to its customers. Indeed, the banker’s main concern is to ensure that their relationship with their customers is, and remains, excellent. To achieve this objective bankers strive to meet and to deal with the endless variety of their customers’ requirements, satisfying them when they can, and softening the blow to the best of their ability when they cannot.
Before one embarks on any study on banking law, one needs to know the basis of the service provided by a bank to its customers. In short, the legal relationship between banker and customer needs to be examined. The nature of the bank’s relationship with its customers is important as it determines their respective legal rights and obligations or duties.
Therefore, we need to analyse the definitions of ‘bank’ and ‘customer’. We do so by examining the various cases and legal materials on these legal terms.
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